A New Study on American Dining Behavior Raises Important Questions
14 September 2024
It’s a rapidly evolving environment in America’s dining scene. With changes such as taxing tips and measured dining durations, navigating restaurant etiquette can be challenging. From unexpected checks to self-service refrigerators, understanding the norms expected when dining out has become more complex. After a period that shifted societal norms significantly, many of us are still adapting to new practices such as QR codes for menus and restaurant-loyalty apps. These changes have left many diners uncertain about what’s expected of them.
iBestTravel provides insights through a new study that aims to clarify dining expectations. This analysis, which included feedback from 2,000 regular restaurant reviewers and an etiquette expert, explored topics like phone use at the table, splitting bills, and tipping practices in the U.S. Our conversation with several hospitality experts adds further depth to these findings.
What’s the Best Way to Split the Bill?
The study suggests that many restaurants prefer fewer cards to minimize confusion. Interestingly, dining habits vary by region: around 65 percent of diners in the South request servers to split their checks based on individual orders. In contrast, 39 percent in the Northeast prefer to split evenly while 35 percent lean towards one individual covering the total and receiving payments later.
Executive chef Victor Gothelf endorses the idea of one person paying the bill and later splitting with friends using apps, especially when points are involved. However, he acknowledges that if a situation requires a division of costs—such as differing menu choices—couples or friends can work it out after the fact. Li Goldstein, a notable food writer, suggests this post-meal reconciliation ensures everyone takes accountability for their choices.
Understanding Tipping Norms in Restaurants
According to the survey data, about two-thirds of participants consistently tip 20 percent for table service, the generally accepted minimum. Furthermore, 90 percent prefer to tip based on service quality, while 78 percent appreciate clear communication regarding automatic gratuities on their bills.
Notably, Gothelf believes the standard of 20 percent remains essential, but acknowledges that societal expectations can pressure diners to tip excessively. He emphasizes that guests should tip according to their comfort level, which contributes positively to the service industry.
Tipping practices can be complicated in other service settings. Edy Massih, owner of Edy’s Grocer, points out that tipping is not necessary for grocery purchases, but it is appreciated when getting coffee or sandwiches. Barista Iman Wright echoes this sentiment by highlighting the challenges faced by service workers and encouraging diners to tip when possible.
Reservation Etiquette: How Late Can You Be?
Interestingly, responses reveal differing opinions based on demographics, with men showing less tolerance for lateness compared to women. The common courtesy is a 15-minute grace period for reservations. Communicating with the restaurant about delays is highly recommended to manage expectations appropriately.
The Role of Phones at the Table
Most respondents believe that phones should remain out of sight during dinner dates, although opinions vary among friends. Gothelf emphasizes the importance of being present during meals, as dining is a time for connection. Goldstein similarly expresses a preference for limiting phone use at the table unless necessary for sharing pertinent information.
This article was originally posted by iBestTravel.
