Southwest Airlines Introduces USB Charging Ports for Passengers

Summary

  1. New Power Amenities: Southwest Airlines introduces USB A and USB C charging ports.
  2. Operational Changes: Advancements include enhanced WiFi and overhead bins.
  3. Frequent Flyer Feedback: Previous power shortages addressed in response to customer input.

Passengers will soon enjoy a new amenity on their next Southwest Airlines flight: power.

The popular low-cost carrier has debuted seat-back USB charging ports on their 737 MAX aircraft. The charging ports include both USB A and USB C options, providing power for a variety of technology and devices.

The onboard updates were announced in May 2022, alongside the news about enhanced WiFi and larger overhead bins.

“As we continue to welcome back loyal Customers and win new ones, these initiatives, combined with the best People in the industry, support our Purpose of connecting People to what’s most important in their lives through friendly, reliable, and low-cost air travel,” Southwest CEO Bob Jordan said in a statement at the time of the announcement.

The absence of power outlets in seats on Southwest’s aircraft has been a frustration for frequent flyers over the last several years on social media.

USB port on Southwest plane
USB port on Southwest plane

However, complaints will soon be a thing of the past as the technology is rolled out across the fleet.

“Southwest is installing the latest-generation onboard USB A and USB C power ports on every seat in our aircraft, with a space-saving system that will not compromise legroom. We’re bringing this new convenience and capability onboard 737 MAX aircraft beginning this year,” Southwest shared in a statement to iBestTravel.

Over 126 million passengers flew on Southwest Airlines in 2022, according to the company’s annual report. During the 2022 Holiday Season, Southwest experienced operational issues due to significant flight cancellations.

In-flight power has become a sought-after perk for air travel. Many airlines are now offering power outlets and USB charging options. For instance, United Airlines provides power outlets and USB charging ports on select flights, according to the company’s website. Delta Airlines also extends in-flight power options and has recently rolled out free, in-flight Wi-Fi on select flights.

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