Expedia Rewards: Unified Loyalty Program for Hotels.com, Expedia, and Vrbo

Expedia’s new rewards program, One Key, unites Hotels.com, Expedia, and Vrbo.

Four smartphone screens showing how the One Key Rewards Program works with Expedia app
Courtesy of Expedia

Overview of One Key Rewards Program

Expedia Group offers a rewards program designed to simplify the travel experience. One Key is a comprehensive loyalty program that integrates the services of Expedia, Hotels.com, and Vrbo into one seamless system. Launched on July 17 in the U.S., this program aims to eliminate the confusion often associated with travel loyalty programs. Travelers earn OneKeyCash points on bookings across any of the three platforms, enhancing flexibility and ease of use.

Earning System Explained

One Key features a straightforward earning system that allows members to accumulate points for hotel stays, vacation rentals, and car rentals. Notably, the program offers enhanced earnings for flight bookings. Travelers can earn OneKeyCash alongside airline miles and enjoy the potential to earn up to 10 times more points if their flight is part of a package deal.

Membership Tiers and Benefits

Membership in One Key includes several tiers: Blue, Silver, Gold, and Platinum. Members achieve higher statuses not simply by spending money but by the number of travel elements booked. Activities such as eligible flights, hotel nights, and vacation rentals count towards tier advancement. For instance:

  • Silver Status: Earned with five trip elements booked.
  • Gold Status: Achieved with 15 trip elements.
  • Platinum Status: Requires 30 trip elements.

As members progress through the tiers, they gain access to various benefits, such as additional discounts and Price Drop Protection for flights booked via the Expedia app.

Future Expansion Plans

Despite the initial rollout being limited to the U.S., One Key plans to expand globally beginning in 2024. This strategic move reflects Expedia Group’s commitment to enhancing traveler loyalty and providing rewarding experiences for both infrequent and frequent travelers.

In conclusion, One Key is a significant advancement in travel rewards programs, aiming to cater to all types of travelers and encourage loyalty through a more accessible and rewarding system. This initiative is a testament to Expedia Group’s dedication to innovation and excellent customer service.

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