Discover an Accessible Spa Experience at Chewton Glen

Everyone deserves to be pampered now and then. However, for individuals with disabilities, challenges related to accessibility can transform what was intended to be a rejuvenating spa day into a deeply frustrating event. Issues range from inadequate wheelchair access around the property to massage tables that are difficult to access. The barriers can often make achieving relaxation feel insurmountable.

Fortunately, at Chewton Glen, a beautiful hotel and spa nestled near England’s south coast, every effort has been made to ensure smooth and hassle-free access. Many of the outdoor areas are step-free and equipped with gentle ramps to facilitate easy navigation for wheelchair users. The scenic grounds also feature flat or fully paved pathways, while the spa includes a fully accessible bathroom and changing room complete with a roll-in shower.

Innovative Access Solutions

Accessing the main spa does present some challenges, as it is located upstairs without a lift; nevertheless, guests have the option to utilize Chewton’s specially designed stair-climbing wheelchair. This equipment resembles airline aisle chairs, providing a comfortable experience while staff are trained to escort guests to the treatment rooms. While this method might draw attention, it also offers an alternative: staff can set up a massage table in the privacy of a guest’s room.

Comfort and Professionalism in Treatments

The beds in the spa are height-adjustable, ensuring that transfers are seamless and comfortable. During my massage, my therapist demonstrated great professionalism by inquiring about any specific concerns and approaching my treatment with care and understanding. This refreshing approach contrasts starkly with other spa experiences where I’ve felt overly fragile. The massage itself was heavenly, alleviating tension in my shoulders and neck, and was even enhanced by warm stones applied to my legs. It was truly a rejuvenating experience.

Accessible Pool Facilities

Often, hotels and spas focus on providing step-free access while neglecting the pool area, which can be a letdown for those wanting to enjoy a swim. At Chewton Glen, pool access is equipped with a comfortable hoist, and staff are trained to assist guests. Moreover, the water temperature is pleasantly warm, ideal for soothing sore muscles. The pool’s design features uniform depth, making it accessible for guests who need to pause and stand. A variety of floats are available for additional support.

Attention to Detail and Dining

Additionally, both restaurants on-site are step-free, and room service is available for added convenience. The staff’s attention to detail is apparent in their willingness to accommodate individual dietary needs, exemplified when they kindly offered to remove bones from my chicken dish to facilitate easier eating.

Choice and Comfort in Accommodations

Guests have the option to access the spa for a day or stay overnight at the hotel. The accessible accommodation prioritizes choice; in addition to a fully wheelchair-accessible room, many other rooms feature level access. Moreover, every room offers ramp access to the terrace and includes light switches at an accessible height. The bathroom is equipped with both a bath and a roll-in shower, with grab rails placed strategically. One minor concern was the low bed height, which might pose challenges for transfers, but management assured me that improvements are underway.

A Commitment to Inclusivity

The ethos of inclusivity is deeply embedded in Chewton Glen’s philosophy. Staff members are always available to assist but maintain a respectful distance, allowing guests to relax without feeling observed. This welcoming environment is indeed refreshing, especially in the wellness industry, which can often feel exclusive.

I inquired about Chewton’s commitment to such rigorous accessibility standards, given their rarity. The response was straightforward yet profound: everyone deserves a place to unwind. When navigating an environment is not complicated, relaxation can truly occur. From the thoughtful amenities to the well-trained staff, Chewton Glen successfully provides an inclusive, accessible spa experience that everyone can enjoy.