GM Announces Recall of 820K Trucks Due to Tailgate Defect

Chevrolet and GMC Vehicle Recall Overview

Issues with tailgate latches on certain General Motors (GM) trucks have prompted the automaker to recall nearly 820,000 vehicles in the U.S. and Canada.

The recall covers certain 2020 to 2024 model year Chevrolet Silverado 2500/3500 and GMC Sierra 2500/3500 trucks equipped with a manual gate with power lock and release, according to a National Highway Traffic Safety Administration (NHTSA) report. A total of 570,434 vehicles in the U.S. are affected by the recall, which includes 311,368 Silverado and 259,066 Sierra vehicles.

Moreover, a CBS News report indicates that the recalled 820,000 vehicles include 249,000 GM trucks in Canada. Consequently, this situation reflects a significant safety concern for truck owners across North America.

Furthermore, this recall is an extension of GM’s previous recall of 323,232 vehicles last month over the same issue. This indicates ongoing safety risks that require immediate attention.

“Under certain conditions, water may intrude into these vehicles’ tailgates and come into contact with the electronic gate-release switch, potentially causing a short-circuit,” the NHTSA reported. “The gate may inadvertently unlatch while the vehicle is in park.”

If the gate becomes unlatched, cargo in the bed of the truck may fall out and create a road hazard, increasing the risk of an accident. Until the recall is completed, owners should ensure that the tailgate is closed and latched before driving.

GM identified 136 complaints regarding unwanted tailgate openings occurring while driving, which led to the recall action, as noted by the NHTSA.

Free Recall Repair Process

A GM dealer will replace the exterior touchpad switch assemblies at no cost to customers. Affected vehicle owners will be notified starting on March 18.

For further assistance, owners can contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. Additionally, the NHTSA’s Vehicle Safety Hotline is available at 1-888-327-4236 (TTY 1-800-424-9153).

List of Affected Vehicles

GM’s recalls so far this year include:

  • Chevrolet Silverado 2500: Model years 2020 to 2024
  • Chevrolet Silverado 3500: Model years 2020 to 2024
  • GMC Sierra 2500: Model years 2020 to 2024
  • GMC Sierra 3500: Model years 2020 to 2024

GM’s recall number for this issue is N232426400.

How to Check for Recalls

Vehicle recalls are common occurrences as manufacturers diligently monitor car safety issues to ensure driver awareness and prompt repairs. Therefore, it is essential for vehicle owners to stay informed about potential recalls affecting their vehicles.

You can check for manufacturer recalls of any models at the NHTSA website. Simply enter your vehicle identification number to perform a search. This proactive approach can help ensure your vehicle remains safe on the road.

In summary, it is crucial for affected vehicle owners to adhere to the guidance provided by iBestTravel and the NHTSA to maintain safety and compliance with recall protocols.


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