Toiletries You Can Take
Shampoo? Yes. Towels? No. For many travelers, hotel shampoo is a unique find—perhaps due to its distinctive scent or because it’s packaged in those small bottles seldom encountered elsewhere. Interestingly, statistics reveal that approximately 73 percent of American travelers admit to taking hotel toiletries. While it may not evoke guilt to ‘borrow’ a couple of these bottles, the dilemma arises with larger items such as robes and hotel decor. So, what’s the proper etiquette on what can be taken from hotels?
Mehmet Erdem, an associate professor at the University of Nevada, Las Vegas, suggests that toiletries—including bar soap, shampoo, and disposable slippers—are acceptable to take. He adds, “Just remember that some hotels partner with charities to repurpose these items. Therefore, consider those in need if the property participates in such programs. Additionally, writing stationery doesn’t have to remain stationary, so feel free to take pens, pencils, and notes.”
Items You Shouldn’t Take
However, several items are definite ‘do not take’ subjects. According to Erdem, linens such as towels, sheets, and pillowcases should remain in the hotel. Moreover, many guests mistakenly believe that the books or magazines found in their rooms are free for the taking; this assumption is generally incorrect. Additionally, hairdryers and steam irons often get ‘accidentally’ packed away during check-out.
Understanding Hotel Policies
When uncertain about whether an item is permissible to take, Erdem recommends asking yourself, “What would my elementary school teacher say?” It’s essential to note that hotels contend with more than just toiletries and linens going missing. Reports indicate that some guests have even taken shower heads and Italian marble tiles from hotel rooms. Such actions are indeed considered theft.
As highlighted by a spokesperson for the Metropolitan Police, “It is a crime.” In fact, guests have faced legal actions for theft, including one woman who served three months in prison for stealing towels from a hotel in Nigeria.
Furthermore, whether legal repercussions follow or not, there’s always a risk of being banned from your favorite hotel. Many establishments, NBC reported, maintain “no stay” databases for undesirable guests, which may be shared with other hotels.
Why are hotels so concerned over seemingly minor items? Because the cost of theft can be substantial. According to the American Hotel & Lodging Association, even petty theft can accumulate to around $100 million annually.
Therefore, the next time the temptation arises to take a hotel souvenir, ensure it’s permissible. If in doubt, feel free to inquire with the hotel’s staff.
