A much-needed injection of youth into a sometimes-stuffy area of London. Park-side location, knockout design and great value.
Why stay at the Richmond Harbour Hotel?
For an on-the-fringes-of-London escape, where a stomp in Richmond Park wearing provided daffodil-yellow Hunter wellies is followed by a few hours in the soon-to-land upscale spa, and rounded off with a low-key but trendy supper (a cocktail or two will really open your eyes to the awesome artwork peppered throughout) – all for under £150 a night.
Hotel address: Richmond Harbour Hotel, Richmond Hill, Richmond upon Thames, Surrey TW10 6RP
Phone number: +44 208 940 0061
Price: from £140
Set the scene
Richmond has, in many ways, remained almost totally unchanged for years. It relies on its established upmarket South-west London reputation, meaning there’s been a slight lack of innovation in its hotel and restaurant scenes, with properties remaining classic but slightly stagnant. This spot is a great reminder of what can be done when new owners come in to shake up a building and inject some youth and fun. As it’s only been open a matter of weeks at the time of writing, the crowd is still rather silver-haired, but fashionable international couples and local friends in their late twenties and thirties are starting to gather.
The backstory
This brilliant-white Georgian property was a much-loved hotel for many years. In fact, I met a couple on my stay who had married here in 1973 and returned several times, a testament to its happy guests over the decades. However, like a few others in the area, it had become sadly stale, so it was a blessing when new ownership began renovations. Slowly but confidently, there is a new concept, in which cracking design doesn’t mean a hike in price, dining encourages relaxation, yet spa-going is taken very seriously, and guests are encouraged to experience the local area.
The rooms
There’s clearly a considered formula for the rooms, consisting of exactly what you do need and nothing you don’t. There are no freestanding roll-top tubs or unnecessary scatter cushions – instead there’s a single, signature cylindrical cushion on every bed (monogrammed with the hotel’s initials) and a standard bath that fills up instantly. The focus is on providing a good, comfortable space with surprising little touches. For example, the reading corner with its mid-century-style chair, chrome lamp, and help-yourself gin and sherry decanters, along with the bold, textured Mulberry Home wallpaper behind each of the huge velvet headboards.
Our room perhaps had a little too much empty floor space, but the striking, colorful fox and deer prints visually filled it well. Room categories are still being worked out, but currently a deluxe double in the new wing is the same price as one in the old building – and the latter is far nicer due to the soaring bay windows and natural light. Families should consider room 401 as it comes with a sofa bed for kids.
Food and drink
There’s just one restaurant, The Gate, which is already thriving with bookings from locals. We visited on a Sunday night and it was still pleasantly busy, with a large table celebrating and a smattering of smartly dressed couples enjoying dinner. The atmosphere and visuals are just as important as the food here. There’s a mix of house plants and unique candle-holders clustered in corners; giant fringed lampshades hover above tables, and the electric-blue velvet bar stools offer a great view of the busy open kitchen.
The playlist sets an energetic tone that adds to the lively atmosphere. The menu delivers simple but spot-on burgers, fish and chips, mussels, and comforting sides – the three-cheese macaroni cheese is a particular favourite.
The spa
When it fully opens, this is set to be the jewel in the crown. It’s part of the brand’s ethos; that wellness and relaxation are king. Where there used to be an outdated health club, the entire space has been transformed into a large indoor pool, sauna, steam room, and 13 treatment rooms among other amenities. It’s going to redefine relaxation in the area – there are no other facilities like it locally. Therapists will also be available for in-room massages and facials during early stays, ensuring excellent service from the very start.
The neighbourhood
The hotel is situated at the very top of Richmond Hill – a mere 30-second walk brings you to Richmond Park. Independent shops and pubs cascade down the hill, offering excellent spots for coffee and casual dining. Grab a vegan coffee at Bhuti and enjoy an afternoon pint with a stunning view at the Roebuck. The area is not famous for standout dining, but Petersham Nurseries is just a 15-minute walk away, providing a unique experience in this delightful part of London.
The service
The staff at The Gate restaurant are young and vibrant, and they respond just right to the needs of guests. The focus is on offering a relaxed experience, including accommodating any requests for a more comfortable seating option for dessert or a longer break between courses. Local experience and recommendations are a priority – from cultural ticket bookings to insider foodie tips, the concierge is on hand to assist.
Eco effort
Efforts toward sustainability are evident, featuring no plastic use in rooms or the restaurant, along with energy-efficient systems and a recycling programme across the properties.
Accessibility for those with mobility impairments
There are rooms with accessible showers that can be reached by lift.
Anything left to mention?
The design and artwork deserve special recognition, enhancing the property and creating an experience that feels exceptionally valuable. The stunning lobby showcases a unique tree installation, while the artistic decor reflects the area’s historical spirit, offering a warm and welcoming environment.
