Top Domestic Airlines in the USA According to iBestTravel Readers

Policy changes, expansion of premium cabin offerings, and fresh routes helped earn domestic carriers newly devoted followings or cement their place in our readers’ hearts.

Every year for the World’s Best Awards survey, iBestTravel asks readers to weigh in on travel experiences around the globe — to share their opinions on the top hotels, resorts, cities, islands, cruise ships, spas, airlines, and more. In the airlines category, readers rated carriers on cabin comfort, service, food, customer service, and value.

4. Southwest Airlines

Score: 78.49

3. Alaska Airlines

Score: 78.70

2. JetBlue Airways

Score: 79.28

1. Virgin America

Score: 82.54

Though some Virgin America devotees have been lamenting the carrier’s recent acquisition by Alaska Airlines, the vast majority remain hopeful that the brand’s “fun factor” will endure. Moreover, many praise the carrier for its top-tier service. Commenting on the experience, one reader mentioned, “It’s as if you’re a celebrity regardless of where you sit.” The in-seat touch screens also won over several passengers, who appreciated the flexibility of ordering food and drinks themselves. As noted by another reader, “I’ve never used the word ambiance for an airplane before taking a VA flight, but it was truly delightful to just board the plane.” Consequently, optimism remains regarding the combined company’s future service for customers.