Lisbon’s trams provide a unique experience for anyone visiting the Portuguese capital. Their distinctive squeaks and rattles create a memorable ambiance throughout the downtown area. You’ll often spot postcards featuring the famous yellow #28 tram, renowned for its vintage wooden cars and winding routes through some of the city’s most historic neighborhoods. Therefore, it’s no surprise that thousands of visitors line up daily to take a ride on this iconic tram.
However, these trams are not only a tourist attraction. With lines extending to Algés in the west and navigating the city’s notorious hills, they also serve as essential transport for locals.
While riding the trams in Lisbon is straightforward, having a bit of knowledge and preparation significantly enhances the experience. Here’s what you need to know.
Routes
Lisbon features five tram routes, all traversing the downtown area. Each numbered line is marked with the letter ‘E’, which stands for electrico (electric).
The historic #28 tram, running between Martim Moniz and Campo do Orique, is the most sought-after line. Conversely, many visitors also prefer the more modern #15, which travels along the river all the way to (and slightly beyond) Belém. Both tram routes can become extremely crowded during summer weekends. For a more tranquil journey, consider taking one of the other lines.
The number 25 tram, for example, also ends at Campo do Orique, with stops at the beautiful Estrela Basilica and through local neighborhoods, culminating in a brief descent along the riverside to the foot of Alfama hill.
If you prefer a shorter ride, opt for the #12 tram. This line loops around the heart of the old city in just 20 minutes, passing the cathedral and the picturesque Santa Luzia viewpoint, among several attractions. Unlike other routes, this tram only operates in a single (clockwise) direction.
Lastly, the #18 tram runs for a mile and a half from the Cais do Sodre interchange, turning north before the April 25th bridge and concluding at the Ajuda cemetery. This route is often the least busy due to its proximity to fewer tourist hotspots.
Buying Tickets
All tram lines offer the option of purchasing a ticket on board, though the method may vary. Regardless of your destination, the fare applies per ride, whether you’re making a short journey or going to the end of the line. Generally, passengers pay the driver as they board the tram, while the larger, modern #15 trams have internal ticket machines.
Nonetheless, buying tickets onboard can present several challenges. Busy routes can lead to congestion at the front of the tram, complicating payment processes. Although ticket machines on #15 trams simplify purchases, they do not provide change, posing potential costs if you don’t have the precise fare.
Furthermore, purchasing tickets onboard is double the price compared to using pre-purchased tickets or passes. To save time, money, and frustration, it’s advisable to visit a metro station, kiosk, or post office to acquire a day pass or preload a Viva Viagem card before your tram journey.
Boarding and Riding the Tram
On the vintage trams predominantly used, passengers should board at the front and exit at the rear. Attempting to board in reverse may not be well received!
For the larger #15 tram cars, passengers can utilize all doors for entry and exit. During peak times, it’s wise to wait for most riders to disembark before trying to board.
If you’re using a pre-purchased pass, remember to swipe it on the reader as you enter. Even with a day pass, you must validate it each time you ride. There’s no need to swipe again when exiting.
Given the steep hills of Lisbon, older adults often opt for the tram to avoid the uphill trek on cobblestone streets. Offering your seat to seniors on crowded trams is always appreciated!
While the primary risk on Lisbon’s trams is the discomfort of a packed cabin, especially in the heat of summer, be vigilant against pickpockets. They tend to operate on the popular #28 and #15 lines, where the mix of tourists and crowds creates tempting opportunities.
On those routes, ensure your valuables remain secure. Avoid placing your wallet, phone, or other important items in your back pocket, and keep your bag or daypack closed and in front of you. Be alert for individuals who may deliberately bump into you while boarding or exiting the tram.
Tips for the #28
The #28 tram is frequently referred to as a ‘must-see’ in guidebooks, and for good reason—it offers an eclectic and affordable means of touring through the heart of one of Europe’s most stunning cities. However, this popularity has its downsides.
During the peak summer tourist season, it’s common to wait up to an hour for a chance to board, only to find the trams filled to capacity for much of the ride. The discomfort of overcrowding can also hinder your ability to enjoy the views or capture photographs of the captivating cityscape.
Although there’s no guaranteed way to avoid crowds, consider these tips for a more enjoyable experience:
- Purchase your ticket in advance. As previously mentioned, it’s more economical and far easier to swipe a pre-purchased pass than to deal with the hassle of buying tickets on an overcrowded tram.
- Travel during off-peak hours. While the tram remains busy throughout the day, peak congestion typically occurs between 9:00 a.m. and 7:00 p.m. Planning your journey for early morning or nighttime will yield a less crowded ride.
- Board at the first stop. Trying to board the tram at Martim Moniz can be challenging, particularly during the busy summer months when other downtown locations are practically impossible.
- The best tip: Consider riding in the opposite direction. Instead of queuing at Martim Moniz, begin your journey at the other end in Campo do Orique. This route remains unchanged, but with significantly fewer riders. You can reach Campo do Orique via taxi, the #25 tram, or take a leisurely 45-minute walk from Chiado.
