Ultimate Guide to Salon and Spa Etiquette for Clients

The Dos and Don’ts During Your All-Important Me Time

3 January 2023

Facials

Ditch the Makeup

When having a facial, it is important to remove your makeup, especially heavy eye makeup and waterproof mascara. This can save valuable treatment time, ensuring you enjoy a longer facial massage—nobody wants a shorter treatment.

Always Overshare

Disclosing pertinent information when filling out your Consultation Cards is crucial. Highlight any contraindications or required adjustments to ensure your safety, particularly in relation to allergic reactions, which can occur at any age.

Know Your Goal

Understanding your facial treatment goals is vital. Many come for relaxation, while others aim to address specific skin issues. Knowing your intentions enables tailored facials that better meet your individual skincare needs.

Snap Your Skincare Routine

Bringing your toiletry bag or snapping a picture of your skincare products can help therapists understand your specific needs. This can also identify any improper usage that may compromise your skin health.

Disclose Your Medication

Inform your therapist of any medications, such as Roaccutane, which may affect the types of facials you can safely receive. This ensures an optimal and safe treatment experience.

Be Upfront About Cosmetic Procedures

Transparency regarding past cosmetic procedures is essential to avoid complications during your treatment. This allows therapists to tailor your facial appropriately and prevent any negative interactions.

Listen to Aftercare Advice

Aftercare is as important as the facial itself. For instance, if you have a chemical peel, wearing sunscreen afterward is crucial to maintaining your results and protecting your skin from damage.

Massage and Spas

Do Your Glam Later

To fully enjoy the benefits of your treatment, consider doing your hair and makeup afterward. Oils used during massages can affect your styled hair.

Leave Jewelry in Your Room

Chlorine can react with some metals, so it’s best to keep jewelry safe in your room to avoid losing any pieces during your spa visit.

To Chat or Not to Chat

Some guests enjoy chatting during treatments, while others prefer quiet time. It’s important to communicate your preferences to your therapist to ensure a comfortable experience.

Ditch the Phone

If permitted, silence your phone during treatments for a more tranquil experience. Also, be considerate when taking photos in communal areas to respect others’ privacy.

Your Body Might ‘React’

Massage can stimulate emotions or trigger physical reactions. If you are feeling particularly stressed or anxious, make sure to inform your therapist so they can provide a suitable treatment.

Be as Naked as You Want

Feel free to undress to your comfort level in the treatment room. Your practitioner should respect your comfort and provide a safe environment.

Cancel If You’re Sick

If you are unwell, it’s advisable to cancel your massage appointment to avoid further stress on your body. Comfort during your treatment is essential.

And If You’re Hungover

It’s best to wait at least 24 hours after consuming alcohol before getting a massage, as the combination can intensify negative effects, potentially leading to dehydration.

Be Early to Reap the Rewards

Arriving early allows you to enjoy spa facilities, relax, and maximize your treatment benefits.

Get Involved

If part of your treatment involves selecting an oil, don’t hesitate to choose one that you enjoy. The right scent can enhance your experience significantly.

Hair

Speak Up

Communicating any concerns during your appointment is key. If there’s an issue—like water splashing during washing—let your stylist know immediately.

Hold Off on the Shame

There’s no need to stress over dirty hair before coming in for treatments. In fact, natural oils can protect your scalp during color treatments, making it a preferable option.

Don’t Leave Unhappy

If you’re dissatisfied with your hair after a service, speak up promptly for a fix. Your satisfaction is a priority for skilled professionals.

Take in Imagery

Visual references help facilitate communication with your stylist. Show them pictures that represent your desired outcome to align expectations.

Be Realistic

Understand that frequent drastic color changes can damage your hair. Professionals will guide you toward achievable and healthy hair goals.

Tip If You Like

Tipping for services is appreciated but not mandatory. Regardless of whether you tip, quality service will always be provided.

Hair Removal, Nails, and Tanning

Choose the Right Time for Hair Removal

Plan hair removal appointments around your menstrual cycle for maximum comfort. Additionally, consider scheduling on non-gym days to reduce irritation risks.

Prep the Week Before You Tan

To achieve an even tan, wax at least 48 hours in advance. Exfoliate and allow time for your skin to prepare for tanning solutions.

Factor in Travel Plans

Be mindful of scheduling hair removal appointments at least three days before traveling to minimize redness or irritation.

Leave Your Nails to the Pros

Trim cuticles and remove polish only through a professional service to avoid damaging your nails.

Be Real with Time

Inform your nail salon of any existing product on your nails before booking an appointment. This ensures appropriate time is allocated for proper removal.


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