Understanding Codeshare Flights

You bought a ticket for a flight and arrived at the airport, checking the departures board for your flight number. Until this point, everything seems normal. However, upon reaching the gate, you might find that the airline you thought you were flying with is nowhere in sight, and a different airline’s logo appears on the aircraft. This situation is known as a codeshare.

According to the U.S. Department of Transportation (DOT), codesharing is defined as “a marketing arrangement in which an airline places its designator code on a flight operated by another airline and sells tickets for that flight.”

Benefits of Codesharing

Interestingly, even though it may seem counterintuitive, codesharing can be advantageous for both airlines and passengers alike. Here are some key benefits:

• Expanded Routes: Codesharing allows airlines to offer flights to destinations they do not serve directly.
• Customer Loyalty: For passengers accumulating miles for frequent flyer status, codesharing enables them to earn points on routes that their airline may not currently provide.

Potential Confusion with Codeshares

However, codesharing can also lead to confusion for travelers. Here are some important points to consider:

• Baggage Issues: Challenges can arise when checking bags, as the operating airline becomes the main contact point for any inquiries or assistance.
• Know Your Airline: Make sure you do not approach the ticket counter of the airline that sold you the ticket, as they may not be able to assist you with your flight.

Important Regulations

In 2011, the DOT mandated that airlines clearly disclose when a flight is operating as a codeshare. When this occurs, the phrase “operated by” along with the name of the other airline will be visible on all ticket information, ensuring greater transparency for passengers.

What Travelers Should Do

It is crucial for passengers to carefully examine their ticket information before purchasing. Knowing which airline is actually operating the flight can save considerable hassle. Changing or rebooking a codeshare flight can be an extremely complicated process, and being aware of this beforehand can enhance your overall travel experience.